Privacy Policy

Pharaoh's Hairum Salon & Spa operates under NYS Appearance Enhancement Business License #AEB-26-00985.

Pharaoh's Hairum Salon & Spa is operated by Sphinx Head Holdings, LLC (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect information when you visit our website (pharaohshairum.com) or use our services at our locations in Henrietta, Fairport, or Park Avenue (Rochester, NY).

Information We Collect

When you interact with our website or services, we may collect:

• Contact information you provide when booking an appointment, signing up for our email list, or contacting us — including your name, email address, phone number, and mailing address.
• Service information related to appointments, services received, products purchased, and preferences you share with our staff.
• Payment information processed securely through our point-of-sale and online booking systems. We do not store full payment card numbers on our own systems.
• Website usage information including IP address, browser type, pages visited, and referring sites, collected automatically through cookies and analytics tools such as Google Analytics.

How We Use Your Information

We use the information we collect to:

• Schedule and manage your appointments
• Process payments for services and products
• Communicate with you about appointments, promotions, and salon news (if you’ve opted in)
• Improve our services and website
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We share information only with:

• Service providers who help us operate our business, including our salon management software (Meevo), email marketing platform (Emma), and payment processors. These providers are contractually required to protect your information.
• Legal authorities when required by law, court order, or to protect our rights or the safety of others.

Your Choices

• Email communications: You may unsubscribe from marketing emails at any time using the unsubscribe link in any email we send.
• Cookies: You may disable cookies through your browser settings, though some site features may not function properly without them.
• Access or deletion: You may request access to the personal information we hold about you, or request that we delete it, by contacting us at the information below.

Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent revision.

Contact Us

If you have questions about this Privacy Policy or our handling of your personal information, please contact us: