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If you are a current client, in order to book your appointments online, you must be set up with a username and password. Please contact our customer service representatives at your desired location and they will set up an account for you.

If you are new to Pharaoh’s Hairum, we ask that you call to schedule your first appointment so we may ensure you receive a complimentary consultation and the appropriate amount of time for your initial visit.

Online booking allows you to book appointments, check for availability and view your visit history. If you need to reschedule or postpone an appointment, you must call the salon and we will be happy to assist you.

Henrietta Team

At Pharaoh’s Hairum, enhancing your natural beauty is our collective, lifelong passion. Our designers, spa technicians, and staff believe in educating and connecting our clients with the latest design trends to deliver outstanding customer service and an elevated salon & spa experience.

Simply put: We love what we do, and we can’t wait to design with you!

Great results happen when caring people work as a team to ensure outstanding service!

Stephen ❘ Owner, Education Trainer

Susan ❘ Owner, Director

Barb, General Manager at Pharos Hairum, Henrietta, NY

Barb ❘ General Manager

Barb has been a Pharaoh’s Hairum team leader since 1990. With a degree in Fashion Merchandising Management, Barb has a genuine passion for customer service and human resources. She coordinates with bridal parties and other special events to create a seamless and enjoyable experience. Throughout the years, Barb has established a cohesive environment for both our clients and the Pharaoh’s team, as well as assisted in the exponential growth of our salon and spas.
Laura Salon Manager at Pharos Hairum, Henrietta, NY

Laura ❘ Salon Manager

Laura’s lifelong customer service career landed her at Pharaoh’s in 2006. Over the years, Laura has cultivated many relationships amongst guests and coworkers alike, allowing everyone to feel right at home during their time with us. When Laura is not gearing up for Halloween, she enjoys cooking, gardening, and spending time with her three fur babies, Morgan Mary, Marcy Merlot, and Missy Missy Mew Mew.
Kristen, Customer Service Rep at Pharos Hairum, Henrietta, NY

Kristen ❘ Customer Service Representative

Kristen joined the Pharaoh’s Hairum team in June 2011. With more than a decade of customer service experience, Kristen thrives on creating a relaxing and enjoyable experience to each of our guests. She also enjoys spending time with her family and dog, Buck, camping, and visiting her family’s house on Conesus Lake!

McKenna ❘ Customer Service Representative

McKenna brought her customer service talent to the Pharaoh’s Hairum team in August 2013. Her bubbly personality can’t help but put a smile on people’s faces. She has been customer service driven for over a decade and strives to ensure each and every client has a happy and comfortable experience. McKenna is also a photographer who loves working with children and in her spare time enjoys slow mornings and practicing yoga.

Barb ❘ Customer Service Representative

Lieren, Designer + Educator at Pharos Hairum, Henrietta, NY

Lieren ❘ Education Trainer & Designer

Lieren’s work has been noticed and featured on Neuma Instagram multiple times! Having been in the industry since 2010, she loves continual education. Lieren is a certified Organic Colour Systems intense training program specialist. She completed advanced programs in balayage technique; several Neuma styling courses; Keune color and product knowledge training; along with business and customer service training. She has attended and worked hands-on with some of the industry’s major leaders, such as Meleesa Luna. She has just returned from intensive advanced training with Neuma in California, where she studied and perfected updo and styling techniques along with product knowledge. Lieren is a hair cutting trainer at Pharaoh’s, where she provides education working one-on-one with newly hired designers, ensuring they achieve a higher level of technical and hair cutting skills.
Thuy, Designer at Pharos Hairum, Henrietta, NY

Thuy ❘ Designer

Thuy has been a stylist for Pharaoh’s Hairum design team since 2000. Thuy has received extensive education over the years and has traveled to such places as NYC for Redken coloring classes, Florida for advanced Organic Color classes, and Syracuse for various make-up techniques. Thuy’s caring and calming spirit and precision hair design allow her clients to relax in expert hands, leaving refreshed, renewed – and looking fabulous!

Jennifer ❘ Designer

Jennifer is a graduate of Shear Ego Beauty School and having been with Pharaoh’s since 2005 she has enjoyed creating and developing relationships with her clients throughout the years. From proms, graduations, weddings and retirements, Jennifer loves that she can contribute to each milestone with memorable haircuts, colors, and styles! In an industry that is constantly evolving, Jennifer stays on top of the latest trends by attending numerous classes by Neuma, Alfaparf, Redken, and Behind the Chair. When she is not creating memories with her clients, she’s creating them at home with her two kids, Delaney and Liam and her husband Brian.
Amber, Designer at Pharos Hairum, Henrietta, NY

Amber ❘ Designer

Amber is a graduate of Continental School of Beauty. She also completed Pharaoh’s Hairum’s Intensive Advanced Training Program, sharpening her skills in precision haircutting, creative color applications, and balayage techniques. Amber has provided her skills for several photoshoots with the Fashion photography Class at RIT, providing elaborate editorial hair and make-up. She specializes in special events, wedding/prom styles, and make-up applications. She also has a passion for brow sculpturing, waxing, filing, and reshaping brow transformations. She has continued her education completing classes with Keune Haircutting, keratin therapy, and Jane Iredale Skin Care Cosmetics.
Erika, Designer at Pharos Hairum, Henrietta, NY

Erika ❘ Designer

Erika joins us from Empire Beauty School with her certification in Cosmetology in 2016. She has worked her way through our rigorous training program and continues to educate herself with Hanzo and Neuma classes. She is certified in Alfaparf Milano color, Alfaparf Keratin Treatments, and BTC balayage technique. Erika offers haircuts, colors, highlights, balayage, perms & keratin treatments, special event styles, as well as manicures and pedicures. A natural introvert, Erika loves the challenge of getting to know her clients and their personal needs. Erika expresses her individuality and creativity through her work and thrives when given the opportunity to create truly beautiful results. When she is not busy inspiring clients at the salon, she cherishes her time spent with her family.
Hillary, Designer at Pharos Hairum, Henrietta, NY

Hillary ❘ Designer

Hillary began her career at Pharaoh’s Hairum in 2018 after completing her Cosmetology certification at Continental School of Beauty. She has continued her education through our extensive training program, hands-on classes with Neuma, Alfaparf, and Joico Color. She recently completed a virtual 18-hour class with Behind the Chair, which has allowed her to advance her skills in various color and haircut techniques. Hillary loves getting to know her clients and their needs, helping them achieve their desired results and watching them leave with renewed confidence. When she is not educating herself and her clients, she enjoys checking out local businesses, traveling, reading, and spending time with her family and dog.
Becca, Designer at Pharos Hairum, Henrietta, NY

Becca ❘ Designer

Becca is a graduate of the BOCES Cosmetology program and found her career at Pharaoh’s after her internship with us. Her natural skills helped her quickly complete Pharaoh’s advanced training program, and with her love for education, she continues to absorb every class she can attend, such as classes by Neuma and Kelli Grace styling. When she is not attending a class, she is busy educating herself with online courses and seminars. Becca extends her knowledge to her chair where she consults with her clients and creates personalized looks that coincide with each client’s individual needs and today’s latest trends. Becca especially enjoys creating custom color, highlights, and balayage that can evoke either a drastic or subtle change. Her friendly approach and extensive knowledge help her clients feel at ease and confident in their visit.
Natalie, Designer at Pharos Hairum, Henrietta, NY

Natalie ❘ Designer

Natalie joined the Pharaoh’s Hairum team fresh out of the Continental School of Beauty in 2001. Since then, Natalie has continued her style education by participating in our rigorous training programs and attending classes and seminars taught by the industry’s top designers. Natalie has mastered men’s and women’s haircutting techniques, hair color/highlighting, corrective color, and facial waxing. Specializing in unruly and curly hair, Natalie can tame those wild curls by applying her unique and effective cutting methodology specific to her clients’ individual needs.
Robin, Designer at Pharos Hairum, Henrietta, NY

Robin ❘ Designer

Robin has been a member of the Pharaoh’s family since the very beginning! Over the years, Robin has attended numerous seminars, classes, and training throughout the country. She has been trained at ABBA, KMS, TIGI, Redken, and has taken a “Salon Physiology”, a 40-hour course to gain further knowledge of the industry. With her experience and expertise, Robin has been an educator for ABBA Pure and Natural haircare, KMS, TIGI Bed Head, and a Pharaoh’s Hairum trainer. Robin specializes in straight razor haircuts, offering precision men’s and women’s short cuts. Her fun personality is a warm welcome for all her clients. Robin loves providing relaxing pampering services to her clients and “de-stressing” their day while making them look fabulous!
Vincenza, Designer at Pharos Hairum, Henrietta, NY

Vincenza ❘ Designer

Vincenza, a Valgurarnra, Sicily native, moved to Rochester over 30 years ago. She studied at the Continental School of Beauty, where she achieved her cosmetology license. In 2007, Vincenza joined the Pharaoh’s Hairum design team when she moved back to the Rochester area after having been a very successful stylist in Los Angeles, CA. Vincenza loves learning new techniques, procedures, and designs and is continually educating herself further through classes and seminars. Vincenza has a swift hand and sharp eye for creating simply elegant to fabulously elaborate styles and up-dos. Her knowledge and expertise in applying hair extensions give her even more opportunity to provide her clients with their dream hairstyle for their special event!

Betsy ❘ Designer

Betsy joined the Pharaoh’s Hairum team in 2020 after she graduated from Continental School of Beauty. She has attended multiple color and cutting classes and is currently working her way through our advanced training program. Betsy has always had a passion for learning new hair and makeup techniques and is excited to put them to work. Betsy loves meeting new people, hearing their stories and helping them find the perfect style that will fulfill their needs and bring them confidence. When Betsy isn’t behind the chair, she loves to go thrift shopping, reading, cooking and spending time with family, friends and her dog.
Jessica, Spa Tech at Pharos Hairum, Henrietta, NY

Jessica ❘ Spa Technician

Jessica has been a part of the Pharaoh’s Hairum team since her graduation from Continental in 2014. During her years in the field, she has continued her education with a variety of classes through Eminence Organic Skincare, Rica waxing, and Zoya Nailcare. In addition to local classes, she has also attended the Esthetique Spa International trade show in Toronto several times. While she enjoys all the spa services we offer at Pharaoh’s, she especially loves eyebrow shaping and waxing, as well as customizing organic facials to her client’s specific needs!